Mr. Ali is on his business trip, he spent the night in a small hotel
near the town.
Receptionist: Good evening, sir. Is there anything I can do for you?
Mr. Ali: Yes I have already
booked a room yesterday.
Receptionist : May I know your name, Sir?
Mr. Ali: Ali Rahman
Receptionist : Well, Mr. Ali. You have already booked for a single
room, haven’t you?
Mr. Ali: Yes That’s right!
Receptionist : Okay, you get room number 108. This is your key and
please enjoy your day here.
Mr. Ali: Thankyou
( A few minutes later Mr. Ali rings on the front disk)
Receptionist : Good evening, holiday Hotel My I help you?
Mr. Ali: Good evening, I’m M. Ali from room no. 108. A little
bit hot here. I think the Air Conditioner is out of order.
Receptionist : I’m sorry about that. We forgot to
tell you that the Air conditioner in room no. 108 is out of order.
Mr. Ali: What! Are you kidding me? It’s really annoying. I want to move
to another room.
Receptionist : we do really sorry sir. The room in this hotel has already been booked because of
convention event in this town.
Mr. Ali: So, what about me than?
Receptionist : we could put a
fan in your room.
Mr. Ali : Huh. It’s really annoying.
Receptionist : We do really sorry for that, Sir.
1.
Mr. Ali never booked the room in holiday hotel
before. F
2.
The air conditioner in Mr. Ali’s room is broken.
3.
The receptionist insists that she has already
told Mr. Ali about the AC. F
4.
Mr. Ali isn’t satisfied with the facility. T
5.
The receptionist offers Mr. Ali to move to
another room. F
6.
The staff will give Mr. Ali a fan to put in his
room. T
